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Frequently Asked Questions

 
The Whitehall Group is a family run business established over forty five years ago, comprising of two Garden Centre’s, an award winning Farm Shop, Restaurant and a Farming Business.


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Current Vacancies


Lacock Vacancies:



LIVING SALES ASSISTANT - FULL TIME

Are you a professional, enthusiastic individual with proven retail skills? The above position is required for our fantastic Living Giftware department. The position will require you to be customer focused, friendly and approachable. Great communication skills and motivation are also required with the ability to work under pressure at all times. Your days of work will include working 4 days between Monday to Friday and alternate weekends.

Key responsibilities & Skills:

• Advising customers on choices

• Showing a genuine interest in other people and willingness to help.

• Using initiative at all times.

• Displaying good listening skills

• Flexible approach to working hours whereby you may be requested to work various shifts in line with the needs of the business

• Displays effective verbal communication skills

• Previous retail experience is essential

• Supporting and helping colleagues with their work and getting involved in day to day activities as and when required.

• Helping in any area of the business when circumstances dictate

• Maintaining high standards of quality control, hygiene, and health and safety.


Benefits included:

• 28 days holidays per year (pro rata)

• Fantastic discounts after 3 months

• Free Parking

Only applicants successfully shortlisted for interview will be contacted.




PETS & AQUATICS ASSISTANT - PART-TIME

We are looking for a part-time sales assistant to join our fabulous Pets & Aquatics Centre. The position will require you to be customer focused, friendly and approachable. Great communication skills and motivation are also required with the ability to work under pressure at all times. Your days of work will include mainly include weekends and bank holidays as required.

Key responsibilities & Skills:

• Advising customers on choices

• Showing a genuine interest in other people and willingness to help.

• Using initiative at all times.

• Displaying good listening skills

• Flexible approach to working hours whereby you may be requested to work various shifts in line with the needs of the business

• Helping in any area of the business when circumstances dictate

• Maintaining high standards of quality control, hygiene, and health and safety.


Benefits included:

• 28 days holidays per year (pro rata)

• Fantastic discounts after 3 months

• Free Parking

Only applicants successfully shortlisted for interview will be contacted.




FARM SHOP ASSISTANT - FULL TIME

Are you a professional, enthusiastic individual with proven food retail skills? The above position is required for our Award Winning Farm Shop. The role will require you to be customer focused, friendly and approachable. Great communication skills and motivation are also required with the ability to work under pressure at all times. Your days of work will include working 4 days between Monday to Friday and alternate weekends.

Key responsibilities & Skills:

• Advising customers on food choices

• Showing a genuine interest in other people and willingness to help.

• Using initiative at all times.

• Displaying good listening skills

• Flexible approach to working hours whereby you may be requested to work various shifts in line with the needs of the business

• Displays effective verbal communication skills

• Supporting and helping colleagues with their work and getting involved in day to day activities as and when required.

• Helping in any area of the business when circumstances dictate

• Maintaining high standards of quality control, hygiene, and health and safety.


Benefits included:

• 28 days holidays per year (pro rata)

• Fantastic discounts after 3 months

• Free Parking

Only applicants successfully shortlisted for interview will be contacted.




FRONT OF HOUSE ASSISTANT MANAGER

We require a Full-Time Front of House Assistant Manager for our fantastic Lavender Lodge Restaurant. As Assistant Front of House Manager, you will be responsible for managing and motivating staff, ensuring a high level of customer service at all times and assisting with the day-today running of the business. You must have experience in the hospitality environment with management experience a great advantage and to understand and implement H&S

Key responsibilities & Skills:

• Taking responsibility for the business performance of the restaurant

• Assisting with coordinating menus

• Coordinating the entire operation of the restaurant during scheduled shifts

• Managing staff and providing them with feedback

• Responding to customer complaints

• Ensuring that all employees adhere to the company's uniform standards

• Meeting and greeting customers and organising table reservations.

• Advising customers on menu and wine choice

• Maintaining high standards of quality control, hygiene, and health and safety.

• Checking stock levels and ordering supplies

• Preparing cash drawers as required.

• Helping in any area of the restaurant when circumstances dictate


Benefits included:

• 28 days holidays per year (pro rata)

• Fantastic discounts after 3 months

• Free Parking

Only applicants successfully shortlisted for interview will be contacted.




RESTAURANT ASSISTANTS - FULL-TIME

Are you a professional, enthusiastic individual with proven restaurant skills? The above position is required for our Award Winning & very busy Restaurants. The role will require you to be customer focused, friendly and approachable. Great communication skills and motivation are also required with the ability to work under pressure at all times.

Key responsibilities & Skills:

• Meeting and greeting customers and organising table reservations

• Advising customers on menu

• Maintaining high standards of quality control, hygiene, and health and safety

• Showing a genuine interest in other people and willingness to help

• Flexible approach to working hours whereby you may be requested to work various shifts in line with the needs of the business

• Displays effective verbal communication skills

• Previous catering experience or experience working with the public.

• Supporting and helping colleagues with their work and getting involved in day to day activities as and when required

• Helping in any area of the restaurant when circumstances dictate


Benefits included:

• 28 days holidays per year (pro rata)

• Fantastic discounts after 3 months

• Free Parking

Only applicants successfully shortlisted for interview will be contacted.




SENIOR CUSTOMER SERVICE ADVISOR

Are you an enthusiastic individual with great customer care skills? We are looking for someone to work on our Customer Service Desk who can deliver service with a smile whilst supervising up to 10 members of staff. You will be trustworthy, motivated and have the desire to develop and sustain the highest levels of customer service. You will be working in a busy environment which requires being able to work well under pressure. Full Time days of work will include 4 days during Monday - Friday and alternate weekends

Key responsibilities & Skills:

• Provide an enjoyable shopping experience for everyone

• Ensuring all customers are greeted and offered assistance

• Handling customer queries courteously and efficiently

• Identifying customer needs through interaction, and taking appropriate action

• Maintaining good, up-to-date knowledge of the layout of the centre

• Cooperate fully with all line management

• Provide assistance in other areas of the garden centre as and when required


Benefits included:

• 28 days holidays per year (pro rata)

• Fantastic discounts after 3 months

• Free Parking

Only applicants successfully shortlisted for interview will be contacted.




Whitchurch Vacancies:



GARDEN SUNDRIES SALES ASSISTANT - FULL TIME

Are you a professional, enthusiastic individual with proven retail skills? The above position is required for our Garden Sundries Department within our Whitchurch Branch, Bristol. The role will require you to be customer focused, friendly and approachable. Great communication skills and motivation are also required with the ability to work under pressure at all times. Your days of work will include working 4 days between Monday to Friday and alternate weekends.

Garden Sundries Sales Assistant Key responsibilities & Skills:

• Advising customers on choices of products

• Showing a genuine interest in other people and willingness to help.

• Using initiative at all times.

• Displaying good listening skills

• Flexible approach to working hours whereby you may be requested to work various shifts in line with the needs of the business

• Displays effective verbal communication skills

• Supporting and helping colleagues with their work and getting involved in day to day activities as and when required.

• Helping in any area of the business when circumstances dictate

• Maintaining high standards of quality control, hygiene, and health and safety.

• Assisting with Customer Deliveries

• Forklift Licence an advantage.

• Clean Driving Licence essential.


Benefits included:

• 28 days holidays per year

• Fantastic discounts after 3 months

• Free Parking

Only applicants successfully shortlisted for interview will be contacted.




LIVING SALES ASSISTANT - PART TIME

Are you a professional, enthusiastic individual with proven retail skills?
The above position is required for our fantastic Living Giftware department.
The position will require you to be customer focused, friendly and approachable.
Great communication skills and motivation are also required with the ability to work under pressure at all times.

Your days of work will mainly be at weekends.




Contact Details - Whitehall Garden Centre Lacock

Email Application forms to:
jobs@whitehallgardencentre.co.uk

Whitehall Garden Centre,
Corsham Road,
Lacock,
Chippenham,
Wiltshire,
SN15 2LZ

Telephone: 01249 730 204
Fax: 01249 730 755

Contact Details - Whitehall Garden Centre Whitchurch

Email Application forms to: receptionw@whitehallgardencentre.co.uk

Whitehall Garden Centre,
Norton Lane,
Whitchurch,
Bristol,
BS14 0BT

Telephone: 01275 832 296
Fax: 01275 835 953

 

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Manufactures:

Hartman Garden Furniture
Bramblecrest Furniture
Kettler Garden Furniture
Supremo Garden Furniture

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Cast Aluminium Garden Furniture
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WINNER of the Wales & West Country Garden Centre Association Award for the 'Outdoor Living Retailer Award 2013'