FREE Mainland UK delivery on all orders over £500 and £6.99 delivery charge for under.
What Time Will My Delivery Arrive?
During checkout if you have supplied a mobile number or email address these will be used by our courier to update you on the delivery status of your order. On the day of your delivery you will get an estimated delivery time sent in the morning.
What if I Cannot Be Home To Accept The Delivery?
If you cannot be home to accept your delivery and you have specified a safe space your order will be left there. If there is no safe space or there is a risk of the order being damaged the courier may prefer to leave a ‘while you were out card’, you may rearrange delivery via this calling card. DHL Parcel UK will attempt to deliver an item up to 3 times before sending it back to us.
What If I Don’t Rearrange Collection/Redelivery?
If DHL Parcel UK has attempted to deliver up to 3 times, or a redelivery request wasn’t requested your order will be sent back to us. At this point we will process a refund for the goods.
Can I Select A Separate Delivery Address?
It is possible to select a different delivery address if required, there is an option to select this after completing the cardholders address.