We are Whitehall Garden Centre Limited (company number: 04981754) of Whitehall Garden Centres, Lacock, Chippenham, Wiltshire SN15 2LZ. We act as data controller in respect of your personal data, you can contact us at our head office by writing to us at the above address, calling us on 01249 730204 or emailing us at email@example.com. We operate the website www.whitehallgardencentre.co.uk (website).
We are committed to being transparent about how we collect and use your personal data and to meeting our data protection obligations under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
This notice sets out how we will use your personal data when you use our website services, shop with us, complete any in-store forms and register to become part of our Garden or Little Acorn clubs. Please read this notice before browsing our website, completing a purchase with us, completing any in-store form and/or registering to be a member of our Loyalty clubs. We recommend you print a copy of this policy for future reference (although a copy will always be available on our website).
We collect the following personal data about you:
You may opt-out of receiving communications at any time. If you would like us to stop sending you Garden or Little Acorn communications and/or no longer wish to be a Garden or Little Acorn club member, you can let us know by using the contact details set out above or following the “opt out/unsubscribe” option in each of our communications.
We will retain and process your personal data as set out above as follows:
If you are a member of our Garden or Little Acorn clubs, for such time as you remain a member of The Whitehall Garden or Little Acorn clubs. We may de-activate your membership in the event that you do not engage for more than 12 months (this means either making an online or in-store purchase or opening any of our emails). Once your membership has been de-activated we will retain your data for three years for record keeping and reference purposes only. In the event that you wish to re-activate your membership, please contact us to let us know at firstname.lastname@example.org
We have put in place robust technical measures to protect the security of your information. Details of these measures are available on request.
Third parties will only process your personal data on our instructions and where they have agreed to treat the information confidentially and to keep it secure
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and where they are subject to a duty of confidentiality.
You have the following rights in respect of the personal data we hold about you:
If you wish to exercise any of these rights, please contact us using the details set out below.
You have a right to lodge a complaint with the Information Commissioner’s Office (ICO). We can be contacted at the above address and telephone number and by email to: email@example.com. Please contact us before lodging a complaint with the ICO.
As part of any recruitment process, the Company collects and processes personal data relating to job applicants and is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
What personal data do we collect?
We collect a range of information about you. This includes:
We may collect this information in a variety of ways e.g. data might be contained in CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment.
Data will be stored in a range of different places, including in manual and digital folders and other IT systems (including email).
Why do we process personal data?
We need to process data to take steps at your request prior to entering into a contract with you. We may also need to process your data to enter into a contract with you.
In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant’s eligibility to work in the UK before employment starts.
We have a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. We may also need to process data from job applicants to respond to and defend against legal claims.
We may also collect information about whether or not applicants are disabled to make reasonable adjustments for candidates who have a disability. We process such information to carry out our obligations and exercise specific rights in relation to employment.
We will not use your data for any purpose other than the recruitment exercise for which you have applied.
Who has access to personal data?
Your information may be shared internally for the purposes of the recruitment exercise. This includes members of the HR, interviewers involved in the recruitment process and managers in the business area with a vacancy.
We may share your data with an IT Company if access to the data is necessary for the provision of IT support. We shall not share your data with otherthird parties, unless your application for employment is successful and we make you an offer of employment, details of which will be provided when you join.
We will not transfer your data outside the European Economic Area.
For how long do we keep data?
If your application for employment is unsuccessful, we will hold your data on file for one year after the end of the relevant recruitment process.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file. The periods for which your data will be held will be provided to you in our Data Protection Policy.
How do we protect personal data?
We take the security of your data seriously and have internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Under the General Data Protection Regulation (‘GDPR’) and the Data Protection Act 2018 (the ‘2018 Act’) you have a number of rights with regard to your personal data:
You have the right:
If you would like to exercise any of these rights, please contact:
If you believe that we have not complied with your data protection rights, you can complain to the Information Commissioner.
What if you do not provide personal data?
You are under no statutory or contractual obligation to provide data during the recruitment process. However, if you do not provide the information, we may not be able to process your application properly or at all.
Recruitment processes are not based solely on automated decision-making.
In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.
Google Signals is active on our website, which is a feature of Google Analytics. Google Signals can associate the visitation information it collects from our site and/or apps with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information could include end user location, search history, YouTube history, and data from sites that partner with Google—we use it to provide aggregated and anonymised insights into your user cross device behaviours. Your personal settings can be changed via https://myactivity.google.com/myactivity